What is the Opening Ceremony?
The organisers will appear on stage and explain what’s happening over the weekend and welcome you to the event. The guests will come on stage for just a few minutes to say a quick hello. This will take place on the Friday evening at 7pm.


What are the guest talks/panels?
Over the weekend the attending guests will all do a 'guest talk', which is where they sit on stage and discuss their career, their work on film & television and answer questions submitted from the audience. It is a great opportunity to find out some interesting facts, and there's often a few funny stories to be told.


How do I ask a question?
We have an MC that asks the guests questions and runs the talks. If you want to ask a question at one of the guest talks, you can submit your question online [click here!] or you can fill in a question slip from your reg pack. You can ask for extra slips if you need them. The box to put them in and the extra slips will be at the reg desk.


Can I take photos during the talks?
For the comfort of our guests we only allow flash photography for the first few minutes of the talks. Only non-flash photography will be allowed after these first few minutes.


Can I record the guest talks/opening ceremony?
No filming or sound recordings are allowed. If you see someone doing so please alert the nearest crew member. Although it may not appear to be hurting anyone, having this uncontrolled material out there and sometimes loaded on to the web can jeopardise these events being allowed to continue. So please do not do it and do report anyone you see doing it. Thank you.


When can I enter the main hall for talks etc?
We load the hall once each day at the start of the main hall session i.e. Fri @ 7pm, Sat @ 2pm and Sun @ 2pm, NOT for each talk. This is only an estimate of times, please see the show schedule for the specific times that the main hall events will start. Any disabled people and their carers will go in to the hall first. Then we will fill the hall in ticket number order by calling people in groups of 10. Gold passes have a dedicated area at the front and come in first. Then Silver will enter and have a dedicated area behind the gold section, then Standard will enter.


What do I do if I have a guest encounter starting at the same time?
If you have a Guest Encounter that starts at the same time as the first talk, please enter the talk hall FIRST and claim your seat for the rest of the day by leaving something on the chair to show that it is taken.


Can I hold seats?
There is to be NO HOLDING OF SEATS for someone else. If you see someone obviously holding a seat please let the crew know. It MAYBE legitimate and the person has gone to a Guest Encounter. But if it is not legitimate then BOTH attendees (including the holder) will be moved to the back. What if my friend has a higher ticket number, can I still not hold a seat? People with lower numbers holding seats for friend(s) is not fair. You do NOT have to enter as soon as you are called. If you wish to sit with a friend with a higher ticket number you can wait for their number to be called and then go in together. You can stay back, but they can not jump forward.


When should I go to the main hall?
With this system there is no need to arrive hours before the talks start. Getting to the main hall 20 minutes before is quite early enough. Around 15 minutes before the first talk/main hall event we will start letting people in, so as long as you are there when we call your number you will be in the same row as you would have been if you'd sat outside since the beginning of time!


Can I switch seats once inside the main hall?
There is to be no moving seats! Once you have taken your seat in the main hall, that will be your seat for the rest of the afternoon. You can come and go as you please, but do leave something on the chair to show that it is taken. Please help your fellow attendees by helping us police this. If someone gets up and someone new comes and sits next to you, please do explain that the seat is taken, and that moving seats is not allowed.